Shipping policy
Shipping Policy — H&Q Store by Hulk and Queenie
📦 Order Processing & Delivery
Since every item is custom printed on demand, please allow 8–12 business days from the time you place your order to when it's delivered to you. This includes both production time and courier transit.
Delivery timelines are estimates and may occasionally be affected by factors outside our control, such as courier delays, weather conditions, or regional restrictions.
📍 Serviceable Locations
We currently ship across Bihar
💰 Shipping Charges
- Free shipping on all orders above ₹799
- A flat shipping fee of ₹99 applies to orders below ₹699
Shipping charges paid at checkout are non-refundable, as noted in our Return Policy.
🔍 Order Tracking
Once your order is shipped, you'll receive a tracking link via email/SMS/WhatsApp so you can follow your package every step of the way.
📅 Order Cutoff & Delays
Orders placed on weekends or public holidays will begin processing on the next business day. During sale periods or high-demand seasons, delivery may take slightly longer — we'll notify you if this applies to your order.
❓ Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please email us at mailforavinashrai@gmail.com with your Order Number, and we'll look into it right away.